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Hi Martin,
Thank you fo=
r contacting Astra. I’m Naveen from the technical support team, and I appre=
ciate you bringing this issue to our attention.
r contacting Astra. I’m Naveen from the technical support team, and I appre=
ciate you bringing this issue to our attention.
If=
you’ve set the option to „Default,“ Astra’s style should apply automatical=
ly. If it’s not, we need to investigate further. Please provide us with tem=
porary login details to your website if it’s available online. This will he=
lp us diagnose the issue more effectively.
you’ve set the option to „Default,“ Astra’s style should apply automatical=
ly. If it’s not, we need to investigate further. Please provide us with tem=
porary login details to your website if it’s available online. This will he=
lp us diagnose the issue more effectively.
Here=
=E2=80=99s what we need:
=E2=80=99s what we need:
– WordPress Dashboard URL=
:
:
– Username with „Administrator“ role:
– Password:
If you create a new admin user for us, please use sup=
port@bsf.io as the email address so we can reset the password if necessary.=
port@bsf.io as the email address so we can reset the password if necessary.=
I look forward to your response and assisting you=
further.
further.
Best regards,
=
—
Naveen & Customer Care team
Bra=
instorm Force
=
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Nov 21, 20:20
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There was a conflict somewhere betwe=
en ASTRA and Elementor Pro.
en ASTRA and Elementor Pro.
I adjusted the typogra=
phy under ASTRA Customizing. Under Elementor, the typography is set to defa=
ult. The ASTRA specifications are only displayed to me when I deactivate th=
e Elementor plugin. Similar with button design. The WordPress system, plugi=
ns and theme are up to date. I’m not really getting anywhere at the moment.=
=C2=A0
phy under ASTRA Customizing. Under Elementor, the typography is set to defa=
ult. The ASTRA specifications are only displayed to me when I deactivate th=
e Elementor plugin. Similar with button design. The WordPress system, plugi=
ns and theme are up to date. I’m not really getting anywhere at the moment.=
=C2=A0
So if it is possible to extend the test pha=
se to 30 days, I would be grateful. Also if you have an idea about the conf=
lict, I would like to hear it.
se to 30 days, I would be grateful. Also if you have an idea about the conf=
lict, I would like to hear it.
Martin
Martin Kalinowski
_________________ PlasticSurf =
=C2=A0[=C2=A0life pictures ]
_________________ PlasticSurf =
=C2=A0[=C2=A0life pictures ]
=C2=A0
Guntramstr. 47 | 79106 Fre=
iburg im=C2=A0Breisgau | Germany
Tel. +49 (0)761 51 47 258 | Mobil. +49=
=C2=A0(0)173 95 444 20
=C2=A0
mail.=C2=A0web@plasticsurf.eu=C2=A0| we=
b. www.plasticsurf.eu
=C2=A0
Inhaber: Martin Kalinowski
=C2=A0
=
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++=
++
Guntramstr. 47 | 79106 Fre=
iburg im=C2=A0Breisgau | Germany
Tel. +49 (0)761 51 47 258 | Mobil. +49=
=C2=A0(0)173 95 444 20
=C2=A0
mail.=C2=A0web@plasticsurf.eu=C2=A0| we=
b. www.plasticsurf.eu
=C2=A0
Inhaber: Martin Kalinowski
=C2=A0
=
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++=
++
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